EGAR TECHNOLOGY COMPLETES THE FIRST STAGE OF DEVELOPMENT OF ORACLE SIEBEL CRM SYSTEM FOR BUSINESS ENVIRONMENT PROJECT OF SBERBANK OF RUSSIAadmin
The EGAR Technology specialists have successfully completed the first stage of development of customer handling management system based on Oracle Siebel CRM in a subsidiary of Sberbank of Russia Business Environment JSC and have provided consulting services for its implementation.
The works executed by EGAR Technology project team focused on business process automation of Business Environment front-office, used within the same project to support entrepreneurship in Russia, which is consistently developed by Sberbank of Russia for small businesses. A high level of integration of Business Environment project with the information environment of Sberbank of Russia has also been achieved in the process of implementation.
Andrew Leushev, General Director of Business Environment said: “As part of the joint project have been solved urgent problems of development of technological base of Business Environment, aimed at improving the quality and efficiency of services provided to its members. The project has used OracleSiebel CRM capabilities to implement business processes across various divisions of Business Environment.”
EGAR Technology CEO Gennady Ioffe adds: “Participation of EGAR Technology as a technology partner in the development of Business Environment project has great social significance for Russia, for us it was very responsible continuation of long-term cooperation with departments of Sberbank of Russia. We are grateful to the management of “Business Environment” company and all participants of the project team for fruitful cooperation and look forward to its continuation.”
EGAR Technology Specialists since 2007 have been developing their competence in Oracle, focusing primarily on financial market participants. The company confirmed 12 specializations in areas of Oracle product and industry, including leading in-class OracleSiebel CRM system of customer handling management, which today combines practice of several dozen experts with diverse experience of its implementation.
Oracle product practice partnership is one of the systemically developing directions of the EGAR Technology group of companies in Russia, Ukraine, CIS as a whole and in neighboring countries.
About Business Environment project of Sberbank of Russia
Business Environment (www.dasreda.ru) is a portal for communication, development and daily activities of entrepreneurs, implemented with the support of Sberbank of Russia. The key objectives of the project are to create a comprehensive technology infrastructure for the organization and development of small business in Russia, and to promote the image of entrepreneurs in society.
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